Why my Canon Printer can’t print says offline Windows 10

When a wireless canon printer goes offline in Windows 10, there are three possible causes: printer, network, drivers, and computer, so you may find it difficult to troubleshoot the cause.

When a Windows 10 desktop and a canon printer are connected wirelessly (Wi-Fi) or router, checking the printer on the desktop says, “Offline” may be displayed and printing may not be possible.

What are the reason behind the wireless canon printers keeps going offline in windows 10

There are several reason when wireless canon printer says offline and needful steps are mentioned below:

  • Original printer is not turned ON.
  • Printer is not connected to Wi-Fi.
  • Poor communication status of PC / printer.
  • There is a problem with the network might be problem with printer settings.
  • Need to update or reinstall canon printer driver.

The reason why the printer and the PC are connected to different networks

As mentioned above, there are various possible causes when the wireless printer goes offline and cannot print.

First you have to find out where the problem is and why your printer is offline. It takes time to check one by one, but it is recommended to check carefully so that you can print properly.

Tips and Tricks to Fix my canon printer offline in windows 10

Action 1: Restart the printer

First, turn off the printer and then restart it. In some cases, simply restarting the printer will bring it back canon printer offline wireless t in windows 10. It will take some time to restart the printer. Make sure that the canon printer is not online from your computer after you cannot hear the operating sound when the printer starts up.

Action 2: Canon printer always offline windows 10- Check the wireless LAN connection status

If restarting the canon printer does not bring you online, it is possible that the printer is not connected to Wi-Fi. Check the printer’s Wi-Fi lamp (Wi-Fi mark if there is a display) to see if the wireless connection is successful. For Wi-Fi lamp: Check that it is lit. In case of Wi-Fi mark ・ ・ ・ Check the status of radio wave condition.

If the printer is not connected to Wi-Fi, reconfigure the Wi-Fi connection. Please refer to the manufacturer’s manual for the Wi-Fi connection procedure as it differs depending on the model.

Also, if the radio wave condition is weak, an error may occur because the radio wave strength required by the canon printer has not been reached. To prevent unexpected errors, try to keep the wireless router and printer as close as possible.

Action 3: Reboot the router

If the canon printer cannot connect to the network, there may be a network problem.

Follow the steps below to restart the router and check if the printer can connect to Wi-Fi normally.

Unplug the router. Wait at least 10 seconds and then turn on the router again.

After restarting your router, make sure your printer is online in windows 10. If you stay offline, try the following actions:

Action 4: Start / restart Print Spooler

To use the print function on Windows 10, the Print Spooler service must be running. Also, if there is a problem with the Print Spooler service, the print function may not be available and the printer may be displayed offline.

Follow the steps below to start the Print Spooler service. Even if it has been started, restarting it may solve the problem.

  • First right-click on the taskbar & click on Task Manager.
  • The task manager will start. Click the Services tab.
  • If the tab is not displayed, click “Details” to switch to the detailed view.
  • Tap to open service management tool in the window,
  • A list of services will be displayed, so look for “Print Spooler”.
  • Right-click on “Print Spooler” & “Start” printer.
  • If the status is “Running”, click “Restart”.
  • The Print Spooler service will start (or restart).

Related: What to do if the Print Spooler service stops on its own – Windows 10

After starting the Print Spooler service, check if the printer is online.

Action 5: Change the printer port configuration settings

The offline status of the canon printer may be resolved by disabling the “SNMP Status” function in the wireless printer port configuration setting items.

Try disabling the SNMP status by following the steps below.

  • Open Start> Windows System Tools> Control Panel.
  • Click View Devices and Printers.
  • For the icon display, click “Devices and Printers”.
  • Right-click on Offline Printers and select Printer Properties.
  • If you see Change Properties on the General tab, click it.
  • Open the Ports tab and click Configure Ports.
  • When the port configuration dialog is displayed, uncheck “Enable SMNP status” and click “OK”.
  • If the dialog does not open, try the following workarounds.
  • Click Apply to apply the settings.
  • After changing the above settings, check if the printer goes online.

Action 6: Canon printer driver not found / Reinstall the printer driver

If the above workarounds do not improve offline, uninstall and reinstall the printer driver in windows 10. The procedure for uninstalling the printer driver is as follows.

  1. Open Start> Windows System Tools> Control Panel.
  2. Click View Devices and Printers.
  3. For the icon display, click “Devices and Printers”.
  4. Right-click Offline Printers and select Remove Device.
  5. Click Yes. On the confirmation message. ” delete device?” when displayed.
  6. The printer driver will be uninstalled.

After uninstalling the printer driver, install the latest printer driver and perform the initial settings of the printer. Drivers are often distributed on the official website of the printer manufacturer, so check the model number and download the latest driver.

Action 7: Check if Windows 10 is up to date

If your printer has frequent offline notifications, you may be able to resolve it by updating your Windows 10 system. Update Windows 10 is basically done automatically, but there are cases where the update is stopped because it is processed in the background.

Action 8: how to assign an IP address of canon printer windows 10

If there is a problem with the port you are configuring, adding a new port may resolve the printer offline. If you know the printer name or IP address of the wireless printer, try adding the TCP / IP port by following the steps.

Open Start> Windows System Tools> Control Panel> View Devices and Printers. Right-click Offline Printers to open Printer Properties. If you see Change Properties on the General tab, click it. Click the Ports Tab. Click Add Port. The available port types will be displayed.  Select “Standard TCP / IP Port” & hit “New Port”. Add Standard TCP / IP Port starts.

Click Next. Enter the “Printer Name or IP Address”. Refer manual for “Printer model or IP address”. Click Next to add the new printer port. Finally, click “OK”. You can add a new printer port by following the steps above. Check if the offline of the printer is improved.

Action 9: Disconnect the VPN connection

If you have a VPN connection on your computer, the IP address assigned to your computer may change and you may not be able to communicate normally with the printer.

If you are using a VPN connection, disconnect it and then check if the printer goes online.

To disconnect the VPN connection, follow the steps below.

  • Click on the Wi-Fi taskbar.
  • Select the “Connected” VPN and click “Disconnect”

Finally, check the possible causes and remedies when the wireless canon printer goes offline in windows 10 and cannot print.

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