Can’t keep eye on your home and office because Arlo base station is offline. There might be base station issues between your network and Arlo app. Troubleshoot the Camera offline errors by following the steps written in article.
How to find and fix Arlo base station offline problem?
For troubleshooting offline problem. First launch Arlo app to monitor the problem. Login in your Arlo account and determine your base station.
When Arlo wireless camera feed the video it means camera is online.
When error message pop-ups instead of feed video, it means camera is not connected to the internet.
Single LED base stations indicates the errors of Arlo camera with its LED on front face.
Solid blue LED indicated that base stations is connected to the internet.
Slow-blinking amber represents the internet connection problem.
Multi-LED on base station explains the health of base station.
Solid green LED indicates the internet is connected.
Amber LED represents the error between base station and internet connection.
If Arlo base station is offline, then follow the steps below and troubleshoot camera offline errors.
First, check the Ethernet cable and make sure it is connected with the router and base station properly.
Next, secure power connectivity with the base station and check the plugins properly.
Now connect your another device to the same router and check the browser is working or not.
Reconnect the power adapter with base station and check the LED light is solid green or amber.
Now, check the router’s DHCP setting and setup the IP address through router documentation.
Check the router setting and firmware to ensure the internet connection.
Check the router port 443 or 80 if not connected then contact to IT expert.